Family Ties pledges $1 from each service call to St. Jude

Family Ties Air, Plumbing & Drain said it is donating $1 from every revenue-generating service call to St. Jude Children’s Research Hospital, turning routine home-service visits in Southern California’s Inland Empire into ongoing charitable support. The program already produces more than $1,000 a month and is meant to grow as the company expands.

Why it matters: - Family Ties is tying day-to-day revenue to charitable giving, creating a recurring donation stream instead of a one-time campaign. - The program links customer service work in the Inland Empire to support for children facing life-threatening illnesses at St. Jude Children’s Research Hospital. - The initiative could scale with the company’s growth, increasing monthly support for St. Jude as more service calls come in.

What happened: - Family Ties Air, Plumbing & Drain announced an ongoing charitable giving initiative benefiting St. Jude Children’s Research Hospital. - The Riverside, Calif.-based home services company serves Southern California’s Inland Empire. - Family Ties donates $1 from every completed service call that generates revenue. - The company said it records more than 1,000 qualifying service calls each month. - The donation program generates well over $1,000 in monthly contributions.

The details: - Family Ties provides heating, air conditioning, plumbing and drain services for residential customers. - Company leadership said the program is designed to make giving part of daily operations rather than a one-time event. - Jeremy Prevost of Family Ties said the company wants to give back to the communities it serves. - Prevost said the company’s technicians are helping homes while also creating an opportunity to support children receiving care at St. Jude. - Family Ties said the company name reflects a philosophy of treating customers, employees and neighbors like family. - Prevost said the company believes it should return the trust customers place in it by supporting the community. - The initiative also gives employees a way to participate in philanthropy through their regular work. - Family Ties said it hopes to inspire other local businesses to build charitable giving into everyday operations.

Between the lines: - The campaign is part brand statement, part community-relations strategy, but it also creates a measurable, repeatable funding mechanism. - By attaching each paid service call to a donation, Family Ties turns routine transactions into a visible social-impact story. - The company is also reinforcing its family-focused identity with a cause that centers on children and parents under stress.

What's next: - Family Ties said its donations should rise as the business expands across Southern California’s Inland Empire. - Each additional revenue-generating service call adds to the total contributed to St. Jude. - The company plans to keep the giving program running as part of its regular operations. - Family Ties said it wants to be known as both a home service company and a business with a heart.

The bottom line: - Every paid service call now helps fund St. Jude’s mission, giving Family Ties a way to connect business growth with charitable impact.